Customer Testimonials

DealerRater logo
DealerRater Sep 26, 2023

Great customer service! My oil change was completed in under an hour which was great!

Read at DealerRater

DealerRater logo
DealerRater Sep 26, 2023

Great customer service. Kaleb was great and so was the finance person cody. They both work hard to make sure I left happy.

Read at DealerRater

Google logo
Google Sep 26, 2023

Jay Daniels was amazing!!! He did a fantastic job and had so much patience with us. Would recommend him to everyone!

DealerRater logo
DealerRater Sep 25, 2023

Always a pleasure doing business with you guys , thanks for all you do for us

Read at DealerRater

DealerRater logo
DealerRater Sep 25, 2023

Good working people they try doing what I need done I like the people y’all got working

Read at DealerRater

DealerRater logo
DealerRater Sep 25, 2023

They go out of their way to understand your vehicle and situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly

Read at DealerRater

DealerRater logo
DealerRater Sep 23, 2023

Great service they were great I’m going to recommend them to my friends when I need a car they will be see me again thank you for your service

Read at DealerRater

DealerRater logo
DealerRater Sep 23, 2023

They took me in right away were very courteous and accommodating. Waiting area was inviting and thoroughly stocked with refreshments

Read at DealerRater

DealerRater logo
DealerRater Sep 23, 2023

Dealership use to be Heritage since change over many improvements have been made. I use service dept and so far spot on.

Read at DealerRater

DealerRater logo
DealerRater Sep 22, 2023

As a whole, I like Shottenkirk, however, the Service department has some issues. Several times I have called beforehand to ask if I could come in for a service and they tell me yes over the phone. But when I get there only like 15 minutes after the call, they tell me they’re too busy and come back on another day. Also, this last time I got service, the interior of my car was dirty and they had to take my car back and clean it. And I believe some items were stolen from my car

Read at DealerRater

DealerRater logo
DealerRater Sep 22, 2023

As usual, prices are very high. You would get more customers for maintenance and purchasing with more competitive maintenance pricing.

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2023

Every one was very courteous and I was taken care of very quickly. I'm glad there is a service department close to me. It's very convenient. Thanks again

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2023

Great service advisor very friendly and take his time to talk to you. Rust a great guy

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2023

Pleasant ,on time., Manners, Clean this more than 15 words This is very frustrating unlike my service

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2023

I like the way they get you in and serviced.very timely and a nice place to wait.. They are always pleasant and professional..

Read at DealerRater

DealerRater logo
DealerRater Sep 19, 2023

Good to work with. Could use more education about the new car when purchasing , there is a lot to learn .

Read at DealerRater

DealerRater logo
DealerRater Sep 19, 2023

He got me financed. When I wasn't sure I could get financed. Made me happy

Read at DealerRater

DealerRater logo
DealerRater Sep 19, 2023

Very helpful. Engine replaced so Hyundai Corporate was a little slow to approve. The service center followed it all the way through.

Read at DealerRater

DealerRater logo
DealerRater Sep 18, 2023

Absolutely 💯% satisfaction. Trevor is an excellent sales person. Wouldn’t want any other. Taking care of my service!! Great job Thanks

Read at DealerRater

DealerRater logo
DealerRater Sep 18, 2023

Shottenkirk has helped me with all my needs and questions I've had since they took over from heritage.

Read at DealerRater

DealerRater logo
DealerRater Sep 14, 2023

Everyone was friendly and kind in addition to willing to answer any and all questions. I would also recommend this dealership for any major or minor repairs.

Read at DealerRater

DealerRater logo
DealerRater Sep 14, 2023

Excellent work grant service nice people and good to know about this service thank you

Read at DealerRater

DealerRater logo
DealerRater Sep 12, 2023

The people in the service department are very pleasent, friendly and easy to deal with.

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

This was the best experience I have ever had buying a car! Heath Bearden made the process so easy and he was so knowledgeable.

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

Service was super fast and efficient. Will always bring my car back here for future visits.

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

The job was done quicker than what I was told. They did a good job.

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

Pleasant staff, good work performed, complimentary snacks and drinks, kids play room. Overall great experience with my servicing

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2023

I had a great experience! Not only do they work with you best they can they also have a great staff. Such a friendly atmosphere!

Read at DealerRater

DealerRater logo
DealerRater Sep 10, 2023

Great.buying experience everyone was very kind and courtious Very professional. Jay was great. Would deffinently buy from them again. My husband is loving his truck.

Read at DealerRater

DealerRater logo
DealerRater Sep 10, 2023

Customer service was awesome. They went to great lengths to get me taken care of. Their professionalism in helping me on the purchase of the right vehicle for my daughter was overwhelming.

Read at DealerRater

DealerRater logo
DealerRater Sep 10, 2023

Trevor went to great lengths for us when we came in to buy a car as a surprise for our daughters 18th! He came in on his day off to get it done and saved us a percent on financing as well!!

Read at DealerRater

DealerRater logo
DealerRater Sep 9, 2023

Service was efficient, courteous and professional. I am very happy with my Hyundai Tucson and the dealership.

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2023

Everything was fine with the deal except the car not being there when I drove in for my appointment the first

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2023

I have had good experiences with this dealership for four vehicles and I plan to come back again

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2023

Always receive very good service at this location, people are very attentive to my questions concerning my vehicle

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2023

Friendly staff. Easy to work with. My salesman Heath, had a do whatever it takes attitude.

Read at DealerRater

DealerRater logo
DealerRater Sep 7, 2023

Thankfully was provided a loaner after a parts delay extended the completion time of our vehicle. Process picking up loaner very smooth

Read at DealerRater

DealerRater logo
DealerRater Sep 7, 2023

Great place would highly recommend to every one Bought my car there also wonderful place

Read at DealerRater

DealerRater logo
DealerRater Sep 7, 2023

I was really not ready to go car shopping( after years of dealing with sales people). But, my car was totaled so I needed to look for a replacement for my 2018 Sonata. There was never a question that it would be replaced with another Hyundai. We have driven Sonatas every since they were available in the US. We put over 250,000 miles on the original one, and never got less than 175,000 miles on 7 or 8 other ones we owned! I did an internet search and finally choice Shottenkirk in Rome and I am sure glad I did! This was the best car ...

Read at DealerRater

DealerRater logo
DealerRater Sep 5, 2023

Loved my experience with Shottenkirk!! Trevor took great care of me and the GM went above and beyond with having the vehicle delivered to Charlotte. The car exactly what I was looking for and even more pleased when I saw it. It was clean and ready for the road. I'll definitely work with these guys in the future, I highly recommend Shottenkirk!

Read at DealerRater

DealerRater logo
DealerRater Sep 4, 2023

Overall great experience. Heath made the process seamless. Will definitely be back again in the future!

Read at DealerRater

DealerRater logo
DealerRater Sep 3, 2023

Great experience buying from here. Very professional and Jay was able to answer any questions i had or went out of his way to get the answer which i appreciated. Easy quick buying process from start to finish. Even a free wash and fill up before they sent me on my way. Will definitely go back when the time comes for a upgrade.

Read at DealerRater

DealerRater logo
DealerRater Sep 3, 2023

Friendly Honest Professional Knowable. Love my new car!!!! Will be back to get my son a car for his 16th Birthday coming up!

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

Jay was very helpful and patient. I appreciate all his hard work to help me try to purchase a car.

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

I love the service I get when I go there! So willing to help out with any problems I have!

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

Thus dealership is the best. I go to them for all my service needs and never leave disappointed. Also, bought my last car from them and will definitely be buying my next. Highly recommend.

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

The dealership was very clean and the service was wonderful. They were very nice and gave me a fantastic deal on my new car and i love every second of it.

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

No hassle, easy buying process! Heath was my sales guy, super knowledgeable, no frills experience. Especially liked Cody in financing, he's got a special trick to keep you entertained while talking over warranty!

Read at DealerRater

Google logo
Google Sep 1, 2023

Salesman Trevor is amazing! We love our new Palisade!

DealerRater logo
DealerRater Sep 1, 2023

Awesome service dept everyone I know comes here and you should too. See they guys at Shottenkirk.

Read at DealerRater

DealerRater logo
DealerRater Sep 1, 2023

Staff courteous. Resolved issue after recall repair in a timely manner. Clean facilities and shuttle service.

Read at DealerRater

Google logo
Google Aug 31, 2023

Dave is an awesome service advisor. He makes everything easy and is always professional

DealerRater logo
DealerRater Aug 30, 2023

Service was simple and easy. I was in and out in 45 min for oil change and tire rotation 👍🏻👍🏻

Read at DealerRater

DealerRater logo
DealerRater Aug 30, 2023

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service

Read at DealerRater

DealerRater logo
DealerRater Aug 30, 2023

Jay was friendly very helpful and very knowledgeable! I had multiple questions and Jay knew all the answers! Thanks Jay 😊

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

Trevor was great and very helpful. He answered all my questions went above and beyond when I was concerned with a sound. We were able to get another accord even though it was a new trade in. He showed me several cars to ensure I was satisfied with my choice.

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

Trevor was very professional and very knowledgeable with my concerns/questions. Highly recommended for your next vehicle purchase!

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2023

Found a car I liked online and they made it easy to buy. I made an appointment and they were ready for me when I arrived.

Read at DealerRater

DealerRater logo
DealerRater Aug 27, 2023

Super friendly and amazing service. Heath answered all my questions without any hesitation or uncertainty, and just made the process so much easier for my wife and I!! I will definitely be recommending people to come here!

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2023

A very good dealership. Their associates was very nice and helpful.. They worked with me on the problem that I was having on my auto. Very much like the loaner vehicle that I was driving while they corrected the problem with my auto

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2023

Heath took his time helping us find the right car for the right price, very patient.

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2023

Jay helped me and my husband buy our dream vehicle! He was fantastic to work with, very easy to talk to and he made sure all of our needs were met! He went above and beyond our expectations! If you are looking for a vehicle, Jay is your man to go to!

Read at DealerRater

DealerRater logo
DealerRater Aug 24, 2023

Delivered on a quick oil change. I will definitely come back here for service. Worth the drive from Powder Springs.

Read at DealerRater

DealerRater logo
DealerRater Aug 24, 2023

Service was quick. Questions were answered. Very professional. Area was very clean and water m/soft drinks were available.

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2023

We had the best experience from sales, to finance and everyone in between. Heath was friendly and worked with our time crunch. He was also very knowledgeable about the mechanics of the car with his prior service experience. He didn’t make us feel like just another sale walking in. Thank you all for what you did for us today!

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2023

Friendly and attentive upon arrival. They worked with me until my deal was finished. I would definitely recommend them.

Read at DealerRater

Google logo
Google Aug 18, 2023

Had a good experience here with the service department.

Google logo
Google Aug 11, 2023

It's always a good experience going in to get my vehicles serviced here. Prompt, professional, courteous service every time.

Google logo
Google Jul 27, 2023

My wife and I were passing through looking at vehicles and they had a food truck where they were feeding all of the first responders in the area. Great group of professionals!

Google logo
Google Jul 26, 2023

Great buying experience!! We found the car we were looking for on their website. I stopped by and spoke to Trevor. He was very helpful and answered all of our questions regarding the vehicle. Cody walked us through the financing and paperwork. Everyone that I spoke to at the dealership was friendly, helpful, and professional.

Google logo
Google Jul 8, 2023

Excellent Costumer Service

Facebook logo
Facebook Jul 8, 2023

Absolutely amazing place and even better people!!

Google logo
Google May 25, 2023

Awesome experience buying my 2023 Hyundai Tucson. I highly recommend Jerrin Trout if you are looking for a new car/SUV. Experience was painless and stress free thanks to her. Shottenkirk Hyundai of Rome is second to none!

Google logo
Google May 25, 2023

Had to get a new battery and 1 factory recall. They were fast and efficient. 5☆

Google logo
Google May 12, 2023

Google logo
Google May 6, 2023

Google logo
Google Apr 30, 2023

Heath Bearden made the buying process easy and hassle feee. If you are wanting a car, go see him!

Google logo
Google Apr 29, 2023

Went to test drive a Honda accord. Heath at Hyundai helped us and he was the best salesman I’ve ever dealt with. Very respectful, knowledgeable. Definitely will be buying from him in the future for my future purchases. If I could give 10 stars I would.

Google logo
Google Apr 29, 2023

If you are looking to purchase a vehicle, Heath Bearden is the one to go see. He will go above and beyond to find you the car/truck/suv you are wanting if it isn’t already on the lot. He makes the buying process very easy, will explain everything to you and answer all the questions you have. Go to Shottenkirk Hyundai, and see Heath.

Google logo
Google Apr 29, 2023

Thank you, Heath, for the great experience we had with buying our Hyundai Tucson. We love it! Heath was always helpful, but never pushy. I appreciated that! I would definitely recommend Heath and the Shottenkirk team for a positive, low-stress experience when you are looking for a new vehicle.

Google logo
Google Apr 29, 2023

I had a lease car. Mr Bearden, Heath explained how I would save by buying. He put me in just what I needed. Heath is very polite and took time explaining it to me. I never felt pressured. We are very satisfied with the new car and will recommend Mr. Bearden to my friends. Thank you.

Google logo
Google Apr 29, 2023

I don't like dealing with Salesman but when I came to Shottenkirk and talked to Heath Bearden it was like I was talking to a family member. He took the time to answer all my questions and didn't make me feel like he was trying to push me into buying a vehicle. Thank you Heath for all the time you spent with me

Google logo
Google Apr 29, 2023

I had a great experience at Shottenkirk. My salesman was Heath Bearden and he made what I usually hate going to a big dealership a lot more easier and bearable. Thanks everyone!!

Facebook logo
Facebook Apr 26, 2023

Friendly staff. Fair prices on their vehicles and quick replies. Pam helped me do everything over the phone. She made it very simple I never had to leave home they delivered the vehicle to me 300 miles away within 2 days of starting the process

Google logo
Google Apr 26, 2023

Friendly staff. Fair prices on their vehicles and quick replies. Pam helped me do everything over the phone. She made it very simple I never had to leave home they delivered the vehicle to me 300 miles away within 2 days of starting the process

Google logo
Google Apr 18, 2023

Google logo
Google Apr 10, 2023

Jason never fails. Great sales man !!

Google logo
Google Apr 4, 2023

Great service from everyone!

Google logo
Google Mar 31, 2023

Google logo
Google Mar 24, 2023

Excellent service so far. Second visit.

Google logo
Google Mar 10, 2023

Google logo
Google Mar 9, 2023

Recently purchased a 2019 CRV from Trish Scott at Shottenkirk Honda of Rome. Trish did a great job and made the entire process very easy from the initial interaction over the phone to delivering the vehicle to my Mother in Chattanooga without me ever having to go to the Dealership, giving I do not live in GA. Nicole McGuire in the Finance Dept also did a great job in getting all the necessary paperwork emailed to me without any delay. Overall a very positive experience.

Google logo
Google Mar 7, 2023

Went for a new car, Wes really was helpful. The community at the dealership is awesome!

Google logo
Google Mar 7, 2023

Came from one very bad experience to this place, and it was worth the drive every one is so kind! Thanks to Nathaniel, and Jeremy for getting me in a car today hassle free! This was truly an amazing experience!

Google logo
Google Mar 3, 2023

Google logo
Google Mar 2, 2023

Jason is the absolute best because everything he can to get you in the best vehicle we love using Jason for all our car needs 😍

Google logo
Google Feb 26, 2023

Unbelievable patience and service! Best car buying experience of my life!

Google logo
Google Feb 25, 2023

The service department is exceptional at both customer and car service. Very friendly and accommodating!

Google logo
Google Feb 25, 2023

My experience at Shottenkirk has been great so far. At the end of October last year I purchased a Kona here. Jacob and Jason both helped me and they were awesome. They made the whole process really easy. I came in knowing exactly what I wanted and I really appreciated that they respected my wishes and didn’t try to be pushy salesmen and try to sell me extras or a more expensive car. I’ve been really happy with my car so far. Today I went back to this location for my first oil change. They may have told ...

Google logo
Google Feb 22, 2023

Jeremy and Wesley were very helpful.


Leave Us A Review