Customer Testimonials
Always professional
I recently purchased a new Hyundai Kona, and the experience was absolutely top-notch! I worked with Bernie and Jay, and they made the process smooth and enjoyable from start to finish. I had already picked out the vehicle I wanted, and Bernie was fantastic in walking me through all the details, ensuring I was comfortable with my choice, and answering any questions I had. Jay then stepped in to finalize the deal, and he made the paperwork process quick and hassle-free. Both Bernie and Jay were professional, friendly, and genuinely committed to making this a great experience. If you’re ...
Great experience great people
Very courteous.
Finally get to do a review. Great place to go people are awesome the service department top notch. We have bought 3 vehicles here. Thanks everyone
Good as always
Sales and service are great. They work with your time-line and work to meet the needs of the customers
I recently purchased a 2023 Toyota 4Runner SR5 from Shottenkirk Hyundai in Rome georgia, and I couldn't be happier with the experience. The process was seamless and hassle-free from start to finish. The team provided exceptional customer service, making the entire process easy and enjoyable. I truly appreciated the hospitality of the management team, which made me feel valued as a customer. I'm one happy customer and will definitely continue doing business with Shottenkirk Hyundai in the future. I highly recommend them for your purchase of a new vehicle!
Jonah Jones’s did an outstanding job of handling our repair problem. He is who a service rep should be. We were very impressed and would recommend your dealership to anyone.
The people were very courteous and the service was quick. I came for an oil change and before I knew it they were done. Thanks for being so nice.
(Translated by Google) They always serve me satisfactorily. (Original) Siempre me atienden satisfactoriamente.
People were friendly and professional. They assisted me with an extended warranty issue and provided a loaner to get me through what turned into a two-week set of repairs for a great price!
Jonah Jones has always exceeded expectations on all service & repair visits. He is a valued asset to Shottenkirk Hyundai.
I want to thank everybody that took part in the sale of our new car. We are absolutely in love with it. This Tucson hybrid is amazing! Thank you so much.!!! This is the second car we have bought through Shottenkirk in Rome and they didn’t let us down either time. They were right on top of it all fulfilled each promise they made to us! Thanks again we hope to enjoy this car for a long time 🙂
I appreciate Russ handling my brakes and recalls and getting it done fast!
Ryann and the rest of the team were great! Very professional. She took the time to hear what I wanted and was able to get me in EXACTLY what I wanted for a great price!!
Jonah took care of my car and was very kind and respectful
Quick, efficient, friendly service
Needed a new tire. They said they couldn’t patch it. So they suggested adding air until a new replacement came in. So we suggested the tire doesn’t need to match and they finally gave us a tire that worked.
It’s a good place to get cars it is all some
Bought my 2025 Santa Fe XRT from Shottenkirk and the process was smooth. Very friendly staff that went out of their way to assist. Would definitely recommend! Shout out to Juan, our salesman, General Manager and Finance Manager for making this a great experience!
Everyone very pleasant, knowledgeable, friendly service was fast and efficient, I am very pleased, will recommend and will return, thank you all
The professionalism was evident with the GM and Maintenance Lead. They were friendly and fast with the Oil change
Jay and Benny worked really hard to get me into a vehicle this past Saturday. I ended the day with a 2024 hyundai elentra. Thank you for your time and effort. I highly recommend shottenkirk of rome for all your needs. Tammy Denton
Friendly and fast
My experience with this dealership was fantastic! Kameron and Bernie worked quickly and professionally to get the car I wanted. They also gave me top dollar for my trade in which also helped with my buying decision. I will definitely do business with them again!!
Jonah deserves 5 stars was very helpful
Great people and service!
Jonah Jones helped navigate us through significant repairs on our Sante Fe. A previous mechanic (Not from Hyundai) had bungled a timing chain repair and damaged our car significantly. Jonah walked us through repairs, took photos of damaged parts and made thoughtful recommendations. All the while he was in continual communication with repairs in progress. I highly recommend him and his team!
Had a wonderful experience and I was especially happy that the 3 men who worked with us are vets. Thank you for providing our vets a solid profession. I will be sure to pass this along to anyone looking to buy a car. Joan & Gary C
This was the best car experience we have ever had. The entire staff is very friendly and welcoming. We will definitely be doing business with this dealership again. Shout out to Kam our salesman and the financial guy, I wish I could remember his name!!!! Buy from this dealership you won’t be disappointed!!!!
So far, I haven't had any issues with the service department with my Santa Cruz. Service time was as expected.
I usually don’t schedule a service appointment but this time I did to get my gift discount. This location is very convenient for me just to stop by. The service dept is always very friendly & very helpful with any questions I may have. Nice waiting room, will use this location again for my service needs.
I like being able to schedule online. They were.very nice and informative. When I need service again, I will go back to them.
Very pleased with the service
Jonah Jones was pleasant every time we talk to him I never met him in person but he always was nice and helped us in any way he could to get my car repaired .I really appreciate his kindness and his patience with us because we was calling him every other day, being from Huntsville Alabama we didn't know much about Georgia just up there for my daughter's wedding, and this happened to my car, he did not miss a beat with us on relaying information and trying to assure us about my car getting repaired I still ...
I’d recommend this team to anybody! Everyone was so kind and helpful, and they made sure I left with exactly what I wanted
I just purchased a new 2024 Hyundai Elantra Limited. The associate, Alex, did an outstanding job seeing that I drove away in the exact car that I wanted. The finance manager, Bernie, made sure I understood everything about my contract. Both of them were very professional, friendly, helpful and patient. My overall experience at Shottenkirk was wonderful! Thanks!
Very efficient and timely. Very courteous and considerate. Very clean and neat waiting area. Great coffee!
They went above and beyond to get us in quickly with great service. I recommend Shottenkirk of Rome to all who complement my Santa Cruz. Thank you guys.
The Shottenkirk Hyundai Rome always treats me well. I come in for any car services I need and from the customer service to the actual service I get what I need. My most recent visit Russel did my oil change and filled my tires and I was out in great time. Another young man was very helpful and gave me directions as soon as I came in, telling me where to park my car and guiding me to the waiting room. I will definitely be back for future services!
Always great service
I get oil change every 60 days do to miles I travel I can just drop in they will get it done for me
Very nice people, easy to work with. Got me into a brand new car in no time. Jay was great to work with.
Great bunch of folks!
I came in the dealership to have have an oil change and it was very quick and out with in 45 minutes. If any one needs a car truck or SUV, I highly recommend shottenkirk Hyundai in Rome GA, They are the best.. from personal experiences.
Great service and fast, clean waiting area and great customer service. I will return
Service was great and friendly
Went in to assist my daughter in the purchase of a new Hyundai. The experience was so good, my wife bought one too!
We recently purchased a 2025 Santa Fe Calligraphy Hybride from Shottenkirk Automotive Group, and it was an outstanding experience from start to finish! Hunter, our salesman, went above and beyond to ensure the process was smooth, transparent, and enjoyable. He was knowledgeable, patient, and genuinely invested in helping us find the perfect vehicle to meet our needs. Their service was so good they got two vehicles from us in 3 days! We truly love our 2025 Hyundai Sonata and Sante Fe. The Santa Fe Hybrid Calligraphy is everything we hoped for—luxurious, efficient, and packed with innovative features. The entire team at Shottenkirk ...
Shottenkirk of Rome service department was very professional in the handling process of servicing our Kona. Russ was awesome and very respectful.
Hunter (sales person), the sales manager, and the finance manager were all wonderful. Friendly, welcoming, helpful, knowledgeable, and courteous. Best buying experience I've had in many years!
Keep up the good work y'all do . Thanks,
Great service but I did not opt to have a 3$ bottle of STP gas treatment put in for a mere 28$!!!!
Jonah Jones in the service dept was the absolute best with his knowledge and professionalism. He made my trip a pleasure!
Staff is friendly, repairs are done well. My only issue is that it always seems to take 4-5 days , that's way too long.
Was very happy with our person whom we worked with. Alex very personable and not pushy. The paperwork process however, takes way too long.
Got the vehicle I wanted for a good price.
They took care of /rectified the engine warning indicator light at no charge/under warranty
Fast, friendly, knowledgeable, and easy.
awsome!! THE BEST!!! HYUNDAI ❤️❤️❤️
Very good service , Jonah is a awesome and very helpful person.
Excellent customer service experience with the office and service staff! Very friendly and knowledgeable staff members.
fast and friendly service, service department went the extra mile to make this a great experience!
They made the car buying experience easy and fast. We just purchased this car for our son and he is very pleased.